Refund Policy

Refund requests must be emailed to help@flyproaerial.com within 24 hours of purchase. Your request should include the account email and enough purchase information for us to locate the order. Never email a complete card number.

The Practice Pack is not eligible for a refund after any practice-exam attempt has been started. If no attempt has started, a request submitted within 24 hours may be eligible.

A Visual Observer Course, Part 107 Ground School, or Complete Bundle purchase is not eligible for a refund after the learner has completed more than one required lesson.

A Part 107 Ground School or Complete Bundle purchase is also not eligible for a refund after any included practice exam has been started.

A qualifying request must still be submitted within 24 hours.

A Practice Pack purchase that has already been applied as credit toward Part 107 Ground School cannot be refunded separately as though the transactions were unrelated.

Refund requests involving Practice Pack course credit require linked-transaction review. An approved refund may revoke related course access and may restore, revoke, or otherwise reconcile the associated credit as appropriate.

Duplicate charges, unauthorized transactions, verified platform failures that prevented delivery, and rights required by applicable law may be reviewed outside the standard rules above.

Other than the exceptions above, purchases are final after the 24-hour window or after the applicable usage threshold described above.

Approved refunds are returned to the original payment method. After approval, a refund may take approximately 5–10 business days to appear, depending on your bank or payment provider. Submitting a request does not guarantee approval.

See also our Terms of Use and Privacy Policy. Questions may be sent to help@flyproaerial.com.